The cancellation policy at Hotel Casa Lotería Sayulita varies depending on the rate selected during the room booking. We offer various rates ranging from non-refundable to free cancellation. To know the specific details of the cancellation policy that applies to your reservation, please check the confirmation email you received upon completing your booking. If you have any questions or need more information, do not hesitate to contact us. We are here to assist you.

We are listed on several lodging platforms, but you will find the best prices and promotions directly on our website. If for some reason this is not the case, please mention it to our WhatsApp contact, and we will review the rate you found elsewhere, always striving to offer you the best possible price directly.

When staying at Hotel Casa Lotería Sayulita, our guests enjoy a variety of services and amenities to ensure a comfortable and pleasant stay:

- Free Wi-Fi throughout the hotel.

- Pool and jacuzzi to relax and enjoy.

- Complimentary coffee available in the morning in the lobby area.

- Complimentary yoga classes* for all our guests at 8:00 am in the palapa.

- Private parking for one car (golf carts not included).

- Daily room cleaning.

- Complimentary water bottle in the room.

- Water dispenser in the restaurant and lobby.

- Rest area in the lobby.

- Shower to rinse off the beach in the pool area.

- Golf cart rental service available.

- Access to the palapa area to enjoy the best views of Sayulita.

- Restaurant service for breakfast, snacks, and meals, from 8:30 am to 4:30 pm.

Enjoy a relaxing and memorable stay with all the amenities we offer at Hotel Casa Lotería Sayulita.

- Check-in: From 3:00 pm.

- Check-out: By 12:00 pm.

We offer the option of early check-in and late check-out for an additional fee, subject to availability. Please contact the reception to request these services and check availability during your stay.

At Hotel Casa Lotería Sayulita, we do not offer private transportation services. However, we are happy to help you book transportation with reliable providers to ensure your arrival and departure are as comfortable as possible. Please contact the reception for assistance and more information on available transportation options. We are here to ensure your experience in Sayulita is unforgettable and worry-free.

At Hotel Casa Lotería Sayulita, we are one of the few hotels in the area that offers private parking on the premises. However, space is limited and subject to availability. To ensure the majority of our guests can use this service, only one car per room is allowed. Unfortunately, we cannot offer parking for golf carts.

At Hotel Casa Lotería Sayulita, we have Xymena’z, a contemporary Mexican cuisine restaurant. Our restaurant is open from 8:30 am to 4:30 pm, offering a variety of services to meet your culinary needs:

- Breakfast to start your day with energy.

- Snacks for the pool area, perfect for enjoying while relaxing.

- Lunch with a selection of fresh and delicious dishes.

- Bar service to enjoy refreshing drinks.

Additionally, we offer room service during the same hours, so you can enjoy our specialties in the comfort of your room.

At the reception of Hotel Casa Lotería Sayulita, we are happy to provide information on available tours according to the season. Some of the options we can offer include:

- Whale watching (available in season).

- Surfing lessons for all levels.

- Horseback riding on the beach for a unique experience.

We are at your disposal to make reservations for these activities and ensure you have a memorable experience during your stay. Additionally, we can help you book massages and other wellness services for your comfort and relaxation. Feel free to approach the reception for any inquiries or contact us via WhatsApp for the assistance you need. We are here to make your stay as pleasant as possible.

Unfortunately, Hotel Casa Lotería Sayulita does not have spa or gym services. However, we include a courtesy yoga session from Monday to Saturday in the rooftop Palapa at the hotel. Also, we can recommend and help you book massages and other wellness services with reliable local providers to ensure you have a relaxing experience during your stay.

At Hotel Casa Lotería Sayulita, the rooms located on the ground floor are designed to be accessible for guests with disabilities. If you have any special needs, please let us know in advance so we can accommodate you in the appropriate room. Please contact us via WhatsApp or email reservas@casaloteria.mx to inform us of your needs and ensure your stay is as comfortable as possible. We are here to assist you.

At Hotel Casa Lotería Sayulita, we offer several ways to contact us so you can get the assistance you need:

- WhatsApp or phone call: +52 322 236 4785

- Email: reservas@casaloteria.mx

- Contact form on our website: https://www.casaloteria.mx

We are here to help with any inquiries or needs you may have before, during, and after your stay. Do not hesitate to contact us through the most convenient method for you.

At Hotel Casa Lotería Sayulita, we offer an exceptional space for events and weddings just steps from the beach, providing a unique and memorable setting for your special occasion.

Our combined palapa and rooftop terrace space covers a total of 277 m², perfect for various types of events. This area includes:

- Palapa of 165 m²: A spacious area with a bar, bathrooms, and three copper tubs.

- Rooftop terrace of 112 m²: Offers impressive views and a charming outdoor atmosphere for any occasion, including showers and a copper tub.

This space is ideal for:

- Weddings: Celebrate your ceremony and reception in a tropical and enchanting setting.

- Fitness and wellness events: Perfect for yoga retreats, wellness workshops, and physical activities.

- Social events: Host family gatherings, private parties, or any other special celebration.

Our spaces are designed to meet your needs and ensure your event is a success. For more information and reservations, do not hesitate to contact us. We are here to help you plan and execute your perfect event at Hotel Casa Lotería Sayulita.

No, Hotel Casa Lotería Sayulita does not have direct beach access. However, we are located just 200 meters from the entrance to the nearest beach, which is less than a 5-minute walk.

No, Hotel Casa Lotería Sayulita is not located in downtown Sayulita. We are less than a 10-minute walk from the main streets of the town. This location in the north zone of Sayulita offers the advantage of being away from the noise and hustle of nightlife, yet close enough to enjoy the town, convenience stores, and restaurants.

Unfortunately, Hotel Casa Lotería Sayulita does not accept pets. However, we strive to offer a comfortable and welcoming experience for all our guests. We appreciate your understanding.

At Hotel Casa Lotería Sayulita, we continuously update our promotions to offer you the best deals and experiences during your stay. To stay updated on our current promotions, follow us on our social media: Facebook, TikTok, and Instagram. Follow us and don’t miss any updates on our special offers and events. We look forward to seeing you soon at Hotel Casa Lotería Sayulita!